1. Who processes your personal data?
2. How Long will we keep your personal data?
3. Disclosure for legal reasons.
Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.
4. The information we gather.
At various times you may contribute your personal data to us. For example, in order to process a request or enquiry you may make concerning a property or transaction, we need to know all or some of the following: your full name, address, telephone number, e-mail address, and, in the case of a member’s (advertising) listing, a method of payment. You may also contribute personal data to us at other times, such as when registering on the Site.
For further detail on our gathering of personal data, see Surveys and Newsletters below.
5. How we use your personal data?
We will also use the personal data users provide to us to contact the user from time to time with critical user or service updates, and to send other messages that are integral to the service we provide on the Site. If you have an account on the Site, we must always be able to e-mail you operational information about your account and your use of our services.
Your personal information is not shared with third parties, except for the purpose of performing this Agreement.
In the event that we or the Site are acquired by a third party, your personal information may be transferred to any such acquirer.
As a member of the Site, you will receive our “Owner” newsletter, which is an integral part of the service we provide. Traveller users of the Site will be given the option to receive our “Traveller” newsletter when they registered with us. Users may cancel their subscription to these newsletters at any time.
Site users may send enquiries to us via a clickable links on Site listings. If you choose to send an enquiry through these links, your personal information, including your e-mail address and any other information you supply, will be visible by us. If you call us, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow us to have, including, but not limited to, credit card and bank account information. The resulting enquiry is available for review only by our customer service employees, who may be asked by members for their past enquiry information. The content of these enquiries is not shared with any other party.
8. How Do We Protect Your Personal Information Once We Have It?
We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains each user’s responsibility:
- to protect against unauthorised access to your use of the Site;
- to ensure no-one else uses the Site while the user’s machine is “logged on” to the Site service;
- to log off or exit from the Site when not using it; and
- where relevant, to keep his/her access information secret.
9. How do I correct or update my information?
We allow our users the option to change or modify information previously provided. This may be done through contact us at firstname.lastname@example.org
- commencing one month after the date of posting;
11. How do I contact you?